More FAQ

    We provide full range of aircon service. The following list:

  • Aircon servicing
  • Regular contract maintenance
  • 120℃ High temp steam clean
  • Chemical overhaul
  • Aircon repair
  • Aircon installation
  • Evaluate and advice

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There can be many reasons caused aircon leaking as below:

  • Drain pipe clogged
  • Fan coil inside too dirty
  • Condensation of insulation
  • Shortage of gas

It will be a good choice to engage a quarterly service on your air-con units thus to prevent any other expenses to service and maintain your air-con.

Prevent Aircon Leaking

There are a number of causes, such as:

  • Air filter dirty
  • Air filter or Aircon inside is blocking
  • Parts may be faulty
  • Fan motor is clod with dust. Thus, cool air is being blocked, therefore cannot be blown out
  • The air conditioner installed is undersized

Please contact us 6816-9999 to diagnose your aircon problem.

Enjoy Cold Experience

Aircon smelly is due to these reasons:

  • Aircon humidity problem
  • Aircon mould and mildew build up
  • Decomposing insects trapped in aircon

When the smell is very bad you may need a more intensive chemical treatment to rectify this problem.

Prevent Aircon Smelly

Noisy air conditioners are one of the common problems encountered. The reasons may be of a singular nature or due to multiple faulty functioning in the aircon. Eg:

  • Loose of front grill
  • Faulty motor bearings or abnormal gas pressure in the air fan coil pipe
  • Bent fan blades

Contact us 6816-9999 for an onsite troubleshooting for your aircon noisy issue.

Troubleshooting & Repairing

The aircon service frequency depends on your usage frequency. Most people service their aircon every 3 month s and sign up a yearly maintenance contract. By doing so, your aircon is well taken care of and total price is much more cheaper than single service.

3 Month ++

Regular servicing can prolong the life span and efficiency of your aircon. Without regular maintenance, an aircon can lose up to 5% energy efficiency and cost up to 20% more to operate. Regular maintenance will avoid costly repairs, provide better air quality, ensure consistency of air flow etc.

Normally, if there is no gas leak problem on your condenser, the gas will last at least more than 1 year.

The life span of the aircon will be shortened, coolness decreases with usage and water-leaking problem may occur because of a choke drainage system. The inefficient operation will then cause the electricity consumption to increase.

No. on the contrary, it will reduce the cost. Air conditioner reduces temperature by circulating the room air flow. Strong wind blow will speed up the cycle to achieve given temperature faster. Therefore it would save cost.

No. because the chemical is caustic and it would damage the air conditioner badly if the chemical cannot be washed off thoroughly. It is recommended to engage a qualified prefessional company to perform the chemical cleaning. Ucool Services Pte Ltd is a BCA registered company who is qualified for air conditioner cleaning, maintenance, repair and installation. We recommend dismantling all air conditioner indoor unit components for chemical wash to achieve the ultimate cleaning effect. Customers have no such skills will damage the aircon unit.

Yes. Residential units are essentially buildings and air conditioner units are also air dehumidifier units. If air conditioner units are not maintenance regularly and properly, they may spread harmful particles. Common symptoms are eye or throat irritation, cough, headaches, lack of concentration etc.

No. it will not damage the unit. Air conditioner unit is able to filter the air. There would be jelly forming compounds produced inside the unit after long time usage. It is recommended to clean up in time.

No. as long as the oil not inside the unit and regular maintenance are carried out, it would ensure normal operation of air conditioner unit.

Yes. Inhalable particles will be increased during haze period and air conditioner unit would filter them. You should service the unit more often in order to prevent dust accumulation.

Yes. Condenser is air conditioner cooling part and it is easy to adsorb dust. Poor heat dissipation effect would affect life span of compressor directly. Thus it is recommended to service the condenser regularly.

Yes. Air purifier will filter inhalable particles and VOC (Volatile Organic Compund). It would produce purified air. However, the filter or purificaiton component need to be serviced regularly, otherwise the air purifier will become another source of pollution.

No. on the contrary, it will consume more energy. Increasing every 1℃ will help to save energy. The reason is simple, air conditioner unit is able to reach set temperature easier.

Yes. Because the air conditioner is an air purifier itself. It helps to filter the air in the room so to make a better environment inside the room.

It depends on which type of service. It takes about 10 to 20 minutes per unit for normal cleaning service. It takes about 30 to 40 minutes per unit for high temperature steam cleaning service. It takes about 45 to 60 minutes per unit for chemical overhaul cleaning service.

It is recommended to perform servicing every 3 to 4 months. Service cycle should be shortened if under bad environment or high frequency of usage.

For family use, it is the best to clean every month.

Cooling capacity for a room is defined as the heat load in a room that have to be removed in order to achieve a certain room temperature and humidity. The typical design is set to 24°C temperature and 55% Relative Humidity. The actual cooling capacity of the air conditioner divided by the actual room area equals to the room cooling capacity. It is the best to equip with 200W cooling capacity in Singapore.

Dirty indoor unit or lack of refrigerant can cause frozen ice on aircon. It is recommended to contact qualified professional company to check and find out the reason and repair in time.

Yes. Nowadays most air conditioners are inverter type, controlled by electric circuit. Frequent operation is likely to cause electrical failure.You may adjust temperature appropriately.

Yes. Because the swing flag is driven by motor, connection part is plastic gear structure. It is likely to result in motor breakdown or gear slippage.

It is recommended to engage a qualified professional company to cleaning the air conditioner unit except for filter cleaning.

Yes. Only chemical overhaul service would clean the air conditioner unit thoroughly when the unit is too dirty. We recommend performing chemical overhaul service once every half year or yearly.

Not exactly. Air conditioner contributes about 10 – 30% of the energy bill. The more dirty of the unit the more energy it consumes.

It may caused by remote controller malfunctioning, set timer switch on and off unit, PC board damaged or other reasons. It is recommended to engage a qualified professional air conditioner company to check and repair.

Dirty unit, spoilt spare parts or lack of refrigerant will cause aircon unit not cold. It is recommended to engage a qualified professional air conditioner company to check and repair.

Firstly, check the air conditioner running mode is under “cool” mode. Secondly, check is it the right BTU for the room floor area. It is recommended to engage a qualified professional air conditioner company to check and repair.

It may caused by malfunctioning of temperature controller, outdoor unit starting capacitance, poor heat dissipation at outfoor unit or gas leakage. It is recommended to engage a qualified professional air conditioner company to check and repair.

Check all electric appliance in good operational condition, e.g. air conditioner, refrigerator, heater and washing machine etc.

Light blinking indicates there is a fault in the air conditioner unit. It is recommended to engage a qualified professional air conditioner company to check and repair.

Check the source of smell. There is no air circulation between air conditioner indoor unit and outdoor unit, only refrigerant and wiring. It is recommended to engage a qualified professional air conditioner company to check and repair.

Check the source of smell and review the condition of the air conditioner unit. If the smell comes from air conditioner unit, it is recommended to perform chemical overhaul cleaning service.

Regular maintenance service of air conditioner unit would help to remove the dust inside the unit, create a clean and comfortable environment. It also helps to save energy consumption and cost, increase life span of the unit and prevent water leakage.

Elegant and save space.

Convenient, movable.

Water leakage, not cold, light blinking, smelly unit.

Quality and price of the air conditioner unit, type of place for air conditioner installation (home, school, shopping mall etc.), choose the right air con BTU for the floor area of the room.

Cover, swing flag, motor, filter, PC board, condenser, compressor etc.

Different types of air conditioner unit are designed for different places or purpose. There is no right or wrong, you may choose the suitable type based on real situation.

When maintenance service or repair are unable to solve the problem, e.g., noisy, water leakage or not cold, or there is a huge increase of electric bill, it is time to change a new air conditioner system.

There would be smell when the air conditioner unit is switched on, or PC board would be malfunctioning. Quality of air in the room would drop as well.

The average life span of the air conditioner unit is 7 to 10 years under normal usage and regular maintenance cleaning service.

Research on aircon brand, quality, reputation of installation company, choose the right air con BTU for the room, get to know the room floor area and installation material.

As long as the units are up to energy saving and environmentally friendly standard, you may take into consideration. There are no much differences among all brands.

It may caused by dirty indoor or outdoor unit or lack of refrigerant. It is recommended to engage a qualified professional company to pinpoint the reason.

To pinpoint the leak point more accurately, e.g. piping system, indoor unit or outdoor unit so as to propose a more efficient solution.

There are many reasons can cause noisy air conditioner unit, common issue is fan motor faulty. It is recommended to engage a qualified professional company to pinpoint the reason.

Common reasons are indoor or outdoor unit dirty, spare part faulty or lack of refrigerant etc. It is recommended to engage a qualified professional company to pinpoint the reason.

It is usually caused by motor failure. It is recommended to engage a qualified professional company to pinpoint the reason.

Water dripping can caused by pipe choke, aging pipe cutton or dirty indoor unit. It is recommended to engage a qualified professional company to pinpoint the reason.